At Eldorado RV we have a long history of outstanding customer satisfaction and honest, family-style service. Our staff have all been here for years and love RVing and the RV lifestyle. If you are looking to buy a new or used RV the dealership you purchase from is extremely important; they will be your main point of service and repair in your years of ownership. Read about some of our customers experiences and get to know us a little better.
If you have recently purchased an RV from Eldorado RV, or had your trailer serviced by our technicians, fill out the form and tell us how we did!
John Riddell- Hillcrest AB
We just wanted to acknowledge the efforts by everyone at Eldorado RV for their efforts, customer service, and compassion. We would like to make a special acknowledgement to the following staff members just as a special thank you.
Ron: You always seem to have time for the customer. Your knowledge-base of your product line and ability to recall unique factors about your customer is second to none.
Greg. You also seem to have time for the customer, and just like Ron, you knowledge-base of your current product line in the Sales Fleet is second to none. We consider you and Tracey as good friends with a very kind and compassionate heart.
Wes: Thank you for calling me to explain exactly what you did with our trailer. Taking the initiative to go ahead and replace that rod in the hot water tank, without charging an extravagant amount, is truly appreciated.
Frank: Thank you, thank you, thank you. Thank you for your patience, I know with my current condition I am very repetitive. In some ways its because of the current condition and current medications, at other times I also find it necessary to repeat myself so that I get the information correct.
Veronica: Thank you for such a pleasant demeanour. It’s a delight to walk into the shop area, you are a ray of shine. Your skillset with customer service and product knowledge is such a refreshing experience.
And to the rest of the staff, thank you for really looking after the customer. It is because of that ‘family-like’ atmosphere a person will experience when dealing with Eldorado that causes us to continue to drive 150kms one way to do business with an RV Store. It is because of the high level of customer service, customer appreciation, and genuine compassion that we continue to recommend Eldorado to everyone we meet as the only place to go for all your RV needs.
John (and Marilyn) Riddell.
Yves Pépin- Shawinigan QC
We drive from Shawinigan (Quebec) to Eldorado rv. 3600 km to take are new rv
And at the store they recive us like gentlemen
The sale consultant TRACY Was There on Is day off
They show us How the rv Is working and they fixe my hitch for me .
We can Tell to everyone to go at Eldorado rv for a new rv or to be repair
THANKS AGAIN. ALL THE PEOPLE WHO WORKING AT ELDORADO RV FOR THE MOMENT WE PASS THERE .
Sorry for my english
Cheryl Paananen- Lethbridge AB
Such an awesome dealership!!! Very happy with everything you guys did for our family! Especially how fast you got us up and going!! We now have the 5th wheel of our dreams!! A HUGE Thanks to Aaron and tracy for staying super late and helping us with the extras we needed! You are awesome!!! Amazing customer service! I would recommend this dealership to everyone!!
Bert Hagar- Lethbridge AB
Wow is the best word I can think to describe our experience at Eldorado RV. Every one there treated us like gold. We bought our first trailer there mid June this year and made a big mistake, the trailer was to heavy for our truck. We phoned the gang at Eldorado and told them about our dilemma, totally expecting a headache to ensue. It was the total opposite. They were extremely co-operative. Told us not to worry we will fix it for you. When we got back in to town and went to see them they told us we will take the trailer back and give us are money back. Go pick something else that works for us. Who does that any more. No one that I know . That is what I call service. So thanks again Eldorado for the great service